AVAYA 3C00120A Practice Dumps

Question: 10

Which one of the Proactive products or solutions comes in two configurations, a hard dialer or a soft dialer? (Select one.)

A. Avaya Outbound Contact Express
B. Avaya Proactive Outreach Manager
C. Avaya Proactive Contact

Answer: C

Question: 11

What Avaya Professional Service for Avaya Control Manager fits this definition?

__________ provides customers with a specialized evaluation of the installation site and the network, including identifying any discrepancies that need to be rectified prior to implementation.Network assessments may be performed to determine if the customer's network can handle the \P solution. (Click and drag the correct option to the space below.)

A. Solution Preparation
B. Solution Design and Development
C. Education and Knowledge Transfer
D. Avaya Program Management

Answer: A
Question: 12

Customer supplied servers for Avaya Aura@ Experience Portal require which operating system (OS)? (Select one.)

A. Mac OS X Server
B. Microsoft Windows 2008 Server
C. Solaris 10
D. Red Hat Enterprise Linux Server

Answer: D

Question: 13

Which of the following applications/solutions in the Experience layer are supported by Avaya Control Manager? (Select three.)

A. Avaya Proactive Contact
B. Avaya one-X@ Agent
C. Avaya Call Management System
D. Avaya Aura@ Call Center Elite Multichannel
E. Avaya Interaction Center

Answer: A,D,E

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